“I met this guy at a conference. Things were going fine until I asked, ‘What do you do?’ Then he launches into a commercial about himself. Total disconnect. I finally had to say, ‘Excuse me. I just remembered: I have…
“I’ve been stuck,” Andrew, a friend, said. “How so?” I asked. “I assembled a website. I’ve done different things with social media. But I’m not getting a big response.” “I hear you. You’re looking for the Tipping Point,” I said.…